FAQS

The Palm Monorail is already operational.

Yes, you can buy tickets at the station as well as online.

All of our stations are operational except for The Pointe, which will open in 2021.

Operating times are from 9am to 10pm, with a time gap of 6 minutes between every departure.

One way ticket starts from AED 10 (US $2.70), with an all-day access pass for AED 35 (US $9.50). See Prices.

You can check out the different attractions in Palm Jumerirah here

A 20% discount is offered to Esaad Card & EK Platinum Card (EK & Fly Dubai Staff) holders on single & round trip tickets, as well as single day passes.

The prices are the same online and offline.

Yes, please send your request to: sales@palmexperience.com

Yes, we do! Our day passes start at AED 35. Seasonal, annual and monthly passes will be available soon.

The prices are the same for kids. However, they can receive free entrance if they are 110 cm or less in height.

Accessibility features for people of determination, bathrooms located at each station, and various convenience stores. WIFI will be launched soon

Yes! By booking from Atlantis to the Gateway station as a roundtrip.

Monorail users will obtain 3 hours free parking upon ticket validation. AED 10 fee per hour will be applicable following the 3rd hour of free parking.

Yes, you are more than welcome to bring your bike!

No, pets are not allowed inside the Monorail.

The time gap between every departure is 15 minutes.

It is a maximum of 419 during crush load time.

302 passengers can ride the monorail at the normal maximum load time.

Yes, you can.

No RTA busses are connected, but the Dubai Tram is the closest one.

Your safety always comes first. During current times, the maxium capacity is 200 people.

It is owned and managed by Nakheel.

Unfortunately, you will not be able to park if you are not using the monorail.

We don't have any special offers on weekends, but you can benefit from our passes.

Daily passes are available. Seasonal, monthly & annual passes will be announced soon.

From the Palm Gateway station to the Atlantis Aquaventure Waterpark.

It is approximately 9 minutes long.

Yes, debit & credit cards are accepted. Soon, riders will be able to use NOL cards.

Yes, there is handicap/stroller accessibility.

Tickets for each route start from AED 10.

Please send an email to: inquiries@palmmonorail.com

Please show your e-tickets at the ticket counter.

Simply visit the customer service desk at the station when you arrive.

Tickets bought for a particular day should be used on that same day.

Please show the tickets at the entry gates. Our staff will assist you.

You can buy tickets online through booking.palmmonorail.com, and simply show your e-ticket at the station.

Yes, you can!

We currently have four stations; the Palm Gateway, Al Ittihad Park, Nakheel Mall, and Atlantis Aquaventure.

Yes, you can reach the Atlantis, The Palm by taking the monorail to the Atlantis Aquaventure station.

From the Palm Gateway station to Atlantis Aquaventure.

Via the Dubai Tram, taxis, and private transportation.

We are launching special packages soon. Stay tuned!

Yes, you can pay by card at all stations.

NOL card integration will be available soon.

Please visit our atractions page: here

Simply take the Palm Monorail to the Atlantis Aquaventure station. Then exit the station to Atlantis, The Palm, then follow signs to The Lost Chambers Aquarium.

You can email us at sales@palmexperience.com for more information.

The total ride is for 9 minutes and each station ride is around 3 minutes.

Yes, parking memberships are available through different packages.yoo can view:Click here for more details.